Custom Button to take Ownership for Case Record
Create a new Detail Button on the Case object. Set Behavior to Execute JavaScript and Content Source to OnClick JavaScript Paste the Below snippet of code in the window {!REQUIRESCRIPT("/soap/ajax/13.0/connection.js")} var caseObj = new sforce.SObject("Case"); caseObj.Id = '{!Case.Id}'; caseObj.OwnerId = '{!$User.Id}'; var result = sforce.connection.update([caseObj]); if (result[0].success=='false') { alert(result[0].errors.message); } else { href= "https://cs16.salesforce.com/ui/support/servicedesk/ServiceDeskPage#/{!Case.Id}" ; // return to console document.location.reload(true) // Refresh the Tab } Note : Change the return URL to Current URL. Enjoy Coding !!